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Warranty & Maintenance Support

At APACMD, we are committed to providing not only best-in-class medical technology, but also the reliable service and peace of mind that comes with long-term support. As the exclusive Asia-Pacific distributor of BBT Medical’s Ultrasonic Surgical Systems, we offer direct regional access to warranty coverage, service coordination, and ongoing maintenance.

✅ Warranty Coverage

All BBT ultrasonic surgical systems purchased through APACMD come with the following manufacturer-backed warranties:
🟦 Ultrasonic Generator – 5 Years


🟦 Ultrasonic Transducer – 2 Years


🟦 Ultrasonic Scalpel (Knife) – 2 Years
 

🛠️ What’s Included in Maintenance Support

1.

Diagnostics and troubleshooting

2.

Firmware updates and technical consultations

3.

Component repair coordination (within warranty)

4.

Replacement guidance and order assistance

5.

Regional service center escalation when needed

Need Help or Service?

Our team is here to support you.
Call 
Email 
Availability

🕒 Mon–Fri, 9:00 AM – 6:00 PM (GMT+8)

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Malaysia Office
Unit E-8-6 (Suite 11.5), Megan Avenue 1, 189,
Jalan Tun Razak,
50400 Wilayah Persekutuan,
Kuala Lumpur.

Phone Number:
03-7494 6072

 

WhatsApp Number:

+601110611288
 

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Australia Office

Level 15

461 Bourke Street

Melbourne Vic 3000

Australia

Phone Number:

+61478930933


 

About Us

Asia Pacific Medical Devices is the exclusive distributor of BBTMED ultrasonic surgical systems in Malaysia and Australia. We partner with hospitals, clinics, and distributors to provide cutting-edge technology, clinical training, and ongoing technical support — improving surgical precision, efficiency, and patient outcomes.

© 2025 by APAC Medical Devices

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